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We'd Love to Hear From You

Questions, custom requests, or just want to chat about your event - we are here.

Contact Info

Reach us directly

We typically respond within a few hours during business hours. For urgent inquiries about an upcoming event, give us a call.

📧 hello@messagebooth.com
📱 (555) 123-4567
📍 Serving the greater metro area & surrounding regions
🕐 Mon–Fri 9am–6pm · Sat 10am–4pm

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FAQ

Frequently asked questions

Cannot find what you are looking for? Send us a message above.

How far in advance should I book?

We recommend booking at least 4–6 weeks before your event, especially for peak wedding season (May–October). That said, we do accommodate last-minute bookings when availability allows — just reach out and we'll do our best.

What does setup and teardown look like?

Our team arrives 1–2 hours before your event start time to set up and test the booth. After your rental window ends, we return to dismantle and collect everything. You don't need to lift a finger.

How do guests receive their recordings?

All recordings are compiled and delivered to you as a single digital download within 48 hours after your event. Elite package clients also receive a printed guestbook with QR codes linking to each message.

Do you travel outside the metro area?

Yes! We serve venues within a 100-mile radius of the city center. For events beyond that, a travel fee applies — contact us with your location and we'll provide a custom quote.

Can we customize the booth to match our theme?

Absolutely. Our Premium and Elite packages include a custom booth wrap — you provide your colors, logo, or design inspiration and we handle the rest. We also offer custom welcome screens and branded recording prompts.

What happens if there's a technical issue during the event?

Every booking comes with on-call technical support. If something goes wrong, we'll troubleshoot remotely or dispatch someone if needed. We also perform a full test before every event to minimize any chance of issues.

Is a deposit required to hold my date?

Yes, we require a 25% non-refundable deposit to secure your booking. The remaining balance is due 14 days before your event. We accept all major credit cards, Venmo, and bank transfer.

What is your cancellation policy?

Cancellations made more than 30 days before the event receive a full refund minus the deposit. Cancellations within 30 days are non-refundable, but we're happy to apply your payment as credit toward a future booking.