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We'd Love to Hear From You

Questions, custom requests, or just want to chat about your event — we're here.

Contact Info

Reach us directly

We typically reply within one business day. For urgent questions about an upcoming event, note your date in the subject line.

Email messagebooth.co@gmail.com
Area Greater Seattle Area
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FAQ

Frequently asked questions

Can't find what you're looking for? Send us a message above.

How far in advance should I book?

We recommend booking at least 4–6 weeks before your event, especially for peak wedding season (May–October). That said, we do accommodate last-minute bookings when availability allows — just reach out and we'll do our best.

What does setup and disassembly look like?

Our team arrives 1–2 hours before your event start time to set up and test the booth. After your rental window ends, we return for complete disassembly and pickup. You don't need to lift a finger.

How do guests receive their recordings?

All recordings are compiled and delivered to you as a single digital download within 48 hours after your event. Premium package clients also receive a physical guestbook with QR codes linking to each message.

Do you travel outside the greater Seattle area?

Our standard service covers venues within roughly 25 miles of the Seattle area. For events farther out, we'll quote extended travel separately — send us your venue and we'll provide a custom quote.

Can we customize the booth to match our theme?

Absolutely. Our Premium package includes a custom booth wrap — you provide your colors, logo, or design inspiration and we handle the rest. We also offer custom welcome screens and branded recording prompts.

What happens if there's a technical issue during the event?

Every booking comes with on-call technical support. If something goes wrong, we'll troubleshoot remotely or dispatch someone if needed. We also perform a full test before every event to minimize any chance of issues.

Is a deposit required to hold my date?

Yes. We require a 25% deposit to secure your booking. The remaining balance is due within 24 hours after your event ends. We accept all major credit cards, Venmo, and bank transfer.

What is your rescheduling policy?

You may reschedule your event date at no charge if you notify us at least 14 days before your original date. Reach out by email so we can check availability for your new date.